Z 
Zendesk
support_agent Support · $19/mo
Customer support platform.
gavel
Verdict: SURVIVED
The AI came for it and missed. The moat — workflow, data, taste, or trust — held.
Threatened by
OpenAI
Since
Mar 14, 2024
Price
$19/mo
Category
Support
bolt What replaced it
OpenAI — Assistants API bots
history_edu The backstory
The platform and routing are the moat, not the bot.