P 
Parloa
AI agent management platform for voice and chat in enterprise contact centres.
NOT REALLY
why this verdict
Keep it — OpenAI has not replaced it
OpenAI's version overlaps, but does not finish the support job, so this one is still worth keeping open.
- A named launch, not a vibe named, unlinked
- OpenAI's realtime voice API letting anyone build a contact centre agent cheaply. OpenAI, October 1, 2025 — no announcement link recorded yet.
- How much of the job it covers not the job editorial call
- Parts of it. The job still needs the tool to get finished.
- Is there a free way to do it? paid only
- 3 replacements listed, all paid.
- What the call is worth nothing to cancel
- No paid entry tier tracked, so there is no subscription to cancel.
Reason composed from the fields above missing: announcement linked missing: free replacement listed recorded: two or more escape hatches
- Threatened by
- OpenAI
- Since
- October 1, 2025
- List price
- free
- Per year
- —
The backstory
Parloa builds voice agents for large contact centres, where the requirements are telephony integration, multilingual coverage, compliance recording and the ability to hand off to a human mid-call without losing context. Realtime voice APIs made building a demo trivial, which is exactly the gap: a demo is not a system that handles a million calls a month under a regulator's eye. Enterprise contact centre replacement is slow, expensive work, and that slowness is the moat.