H 
HelpCrunch
A budget helpdesk in a category where the budget option is now free.
YES
why this verdict
Cancel it — switch to Tidio
Tidio now covers the same core job on a free tier, so the $12/mo is optional.
- A named launch, not a vibe named, unlinked
- Cheap doc-trained support bots. OpenAI, May 13, 2024 — no announcement link recorded yet.
- How much of the job it covers all of it editorial call
- The whole core job — the thing the subscription was actually for.
- Is there a free way to do it? yes
- 1 of 2 listed replacements have a usable free tier: Tidio.
- What the call is worth $144/yr
- $12/mo at the entry paid tier — $144 a year per seat.
Reason composed from the fields above missing: announcement linked recorded: free replacement listed recorded: two or more escape hatches
- Threatened by
- OpenAI
- Since
- May 13, 2024
- List price
- $12/mo
- Per year
- $144
The backstory
HelpCrunch bundles chat, email and a knowledge base cheaply. Its price was the differentiator. Free and near-free AI support bots that read your existing documentation deliver more value than a cheap human-first helpdesk, which removes the reason to start here.
Escape hatches
switching could free up $144/yr T 
Tidio Free tier with AI replies.
tidio.com open_in_new C 
Chatbase Trained on your docs.
chatbase.co open_in_new1 of 2 replacements have a usable free tier.