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Help Scout

support_agent Support · $22/mo
SURVIVED

Simple shared inbox and help desk.

gavel
Verdict: SURVIVED

The AI came for it and missed. The moat — workflow, data, taste, or trust — held.

Threatened by
OpenAI
Since
Mar 14, 2024
Price
$22/mo
Category
Support

bolt What replaced it

OpenAI — Assistants API

history_edu The backstory

Inbox and workflow beyond a bot.

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