A
Ada
support_agent Support · free tier
Enterprise AI customer service.
gavel
Verdict: SURVIVED
The AI came for it and missed. The moat — workflow, data, taste, or trust — held.
Threatened by
OpenAI
Since
Mar 14, 2024
Price
free
Category
Support
bolt What replaced it
OpenAI — Assistants API
history_edu The backstory
Enterprise automation and analytics keep it ahead.